Support & Maintenance

Elexi can help keep your website running smooth, protected & marketable

Why is support & maintenance important for your site?

Security
Any Content Management System can be hacked. And that includes WordPress. Websites are especially vulnerable when file changes are being made. Part of our maintenance process is to make sure your site is backed up and frequent security scans are carried out. Now we can't guarantee your site can never be hacked. However, with our measures the chances of that happening should be significantly lower.

Software Updates
It is important to keep the core CMS software up to date, theme and plugins. This ensure your site is always functional and it also plays a part in being secure against the latest viruses and hacks.

Plugins Management
Plugins are the main software extensions that gives your site features and functionality. We will ensure that you are using the best and most reliable plugins to accomplish what you set out to do.

Software Issues
Software such as your core website software, themes and plugins are what makes your site usable and look great. However, sometimes they conflict with each other. We ensure that these remain compatible whenever changes and updates are being made.

Offers

Cost


Core CMS Updates

Theme & Plugin Updates

Spam Removal

Performance Optimization


Client Support

Maintenance

Site Security Scan

On-going SEO

Auto Backups

Content Writing

Hosting Required

Monthly Report


Basic

29.99


Core CMS Updates



Theme & Plugin Updates



Remove Spammy Comments



Performance Optimization




Client Support

Support Tickets

Maintenance

2hrs

Site Security Scan



On-going SEO



Auto Backups



Content Writing



Hosting Required

Elexi DM

Monthly Maintenance Report




Standard

69.99


Core CMS Updates



Theme & Plugin Updates



Remove Spammy Comments



Performance Optimization



Client Support

Support Tickets, Phone & Email

Maintenance

5hrs

Site Security Scan



On-going SEO

Basic SEO

Auto Backups



Content Writing



Hosting Required

Elexi DM

Monthly Maintenance Report




Pro

99


Core CMS Updates



Theme & Plugin Updates



Remove Spammy Comments



Performance Optimization



Client Support

Support Tickets, Phone & Email

Maintenance

10hrs

Site Security Scan



On-going SEO

Standard SEO

Auto Backups



Content Writing



Hosting Required

Elexi DM

Monthly Maintenance Report




Enterprise

Ask


Core CMS Updates



Theme & Plugin Updates



Remove Spammy Comments



Performance Optimization



Client Support

Support Tickets, Phone, Video & Email

Maintenance

Unlimited Hours

Site Security Scan



On-going SEO

Advanced SEO

Auto Backups



Content Writing



Hosting Required

Any Provider

Monthly Maintenance Report




Common questions about our Support & Maintenance:

1How do these packages differ from maintenance and support provided with hosting?
These packages serve as a great add on to our hosting packages. While our hosting does provide support to keep your website up and running, our specialized support & maintenance packages provides Automatic backups on our systems, our state of the art security scans, more on demand support and client service, monthly hours to request changes to your site, email account management and additional marketing assistance such as on going SEO and content writing.
2How do we get started working together?
We can give you a free consultation to find out which package is right for you. From there payment is sorted out and questionnaire and phone call will follow up to learn everything about your business' needs.
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